This chapter is run by Joe Norcott and Dolores Ricci-Norcott. They have been trained by Dan Kennedy and Bill Glazer of Glazer-Kennedy Insider’s Circle.

Joe Norcott

Joe Norcott is a Certified No B.S. Business Advisor for Glazer-Kennedy as well as co-owner of Business Technologies of New England, Inc.

Joe works with business owners who are frustrated with their sales and marketing results. He streamlines, improves and automates the marketing and sales efforts of a business so they can grow faster and be more successful.

Joe holds certifications in ACT! by Sage, Infusionsoft and has a working knowledge of other CRM software platforms. He is also a Certified Marketing Automation Coach as well as holding additional certifications in e-Marketing.

Dolores Ricci-Norcott, CPA

Dolores Ricci-Norcott is a co-owner of Business Technologies of New England, Inc. and Dolores Ricci-Norcott, CPA since 1979. 

Dolores works with business owners to fix their business accounting messes by analyzing their managerial and financial operations. She then advises owners how best to run their operations more efficiently.

Dolores holds certifications in ACT! by Sage, Infusionsoft, as a Certified Marketing Automation Coach as well as accounting software systems Peachtree by Sage and BusinessWorks by Sage.